HELIOS Warranty
Manufacturer's Warranty
Materials & Workmanship
The HELIOS 7 station multigym as manufactured by Outdoor-Fit Exercise Systems Inc. are warranted to be free of defects in materials and workmanship to the original purchaser only from the invoice date as follows:
5 years: Structural frame
1 year: All other components
Repairs & Replacements
Outdoor-Fit Exercise Systems Inc. retains the right to repair or replace improperly functioning equipment during the warranty period. Replacements or repairs will not extend the warranty period. Outdoor-Fit Exercise Systems reserves the right to replace the failed component with a new or equivalent component.
Before returning a part that is thought to be under warranty, the customer must email a photo of the part to Outdoor-Fit Exercise Systems c/w the date the part broke and the name & phone number of the person who first noticed the defective part. This helps us analyze what went wrong so we can make product improvements. The customer is responsible for all shipping related charges to return the defective part; once warranty is confirmed all the shipping related charges to return the warranty part to the customer will be paid.
This warranty does not cover any product, component part or accessory, which Outdoor-Fit Exercise Systems determines to be defective due to abuse, neglect or lack of maintenance. In addition, the warranty will be void if the equipment has been modified or altered in any way.
If a defect or damage involves a component or part that can reasonably be replaced or serviced by the customer, Outdoor-Fit Exercise Systems will be responsible only for providing, at no charge, a replacement part and instructions.