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HELIOS Warranty

Manufacturer's Warranty

Materials & Workmanship

The HELIOS 7 station multigym as manufactured by Outdoor-Fit Exercise Systems Inc. are warranted to be free of defects in materials and workmanship to the original purchaser only from the invoice date as follows:

  5 years: Structural frame
  1 year: All other components

Repairs & Replacements

Outdoor-Fit Exercise Systems Inc. retains the right to repair or replace improperly functioning equipment during the warranty period. Replacements or repairs will not extend the warranty period. Outdoor-Fit Exercise Systems reserves the right to replace the failed component with a new or equivalent component.

Before returning a part that is thought to be under warranty, the customer must email a photo of the part to Outdoor-Fit Exercise Systems c/w the date the part broke and the name & phone number of the person who first noticed the defective part. This helps us analyze what went wrong so we can make product improvements. The customer is responsible for all shipping related charges to return the defective part; once warranty is confirmed all the shipping related charges to return the warranty part to the customer will be paid.

This warranty does not cover any product, component part or accessory, which Outdoor-Fit Exercise Systems determines to be defective due to abuse, neglect or lack of maintenance. In addition, the warranty will be void if the equipment has been modified or altered in any way.

If a defect or damage involves a component or part that can reasonably be replaced or serviced by the customer, Outdoor-Fit Exercise Systems will be responsible only for providing, at no charge, a replacement part and instructions.

Contact Outdoor-Fit Exercise Systems

For warranty issues contact the Outdoor-Fit Exercise Systems customer service department at 1-877-760-6337 for instructions. Please have a copy of the original invoice, your phone & fax number, and email address ready when calling.

There are no additional warranties, either expressed or implied arising out of the sale of the product other than those contained herein except an implied warranty of fitness for the purpose intended.

This warranty extends only to the repair or replacement of the product and does not provide additional coverage with respect to any incidental or consequential damages arising from the use or non-use of this product.